Payment and delivery
Shipping costs and information about your German Internet Pharmacy arzneiprivat - med4eu
Pick up your order in Emmerich.
For the postcode area 46446, messenger delivery is selectable.
Delivery in this postcode area is free of charge
General shipping information:
Shipping of the goods is possible to the countries listed below:
Germany, Netherlands, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Austria, Poland, Portugal, Romania, Spain, Sweden, Slovakia, Slovenia, Czech Republic, Hungary
Except: the Canary Islands of Gran Canaria, Fuerteventura, Tenerife, Lanzarote, La Palma, La Gomera and El Hierro.
Unfortunately, deliveries to hotel addresses are not possible.
Shipping is via DHL in Germany and the EU, to the Netherlands and Belgium we ship with DHL Parcel Nederlands. Depending on the size of your order, the goods will be shipped by DHL. You can find the respective shipping costs below.
We are also happy to offer you DHL Express shipping for faster delivery. However, depending on the remoteness of the place of residence, delivery may take longer. Please note that delays may occur due to public holidays and certain delivery conditions of some medicines (e.g. Helixor or abnobaVISCUM). Please contact us in case of doubt.
For items sent in a cool box, we charge a flat rate of 2,50 €.
Shipping costs:
Germany:
- 5,00 € shipping costs for order value under 50,00 €
- free shipping from order value 50,00 €.
Netherlands, Belgium:
- 7,00 € shipping costs for orders under 100,00 €
- for orders over 100 € the order is free of shipping costs.
Austria, Poland and Romania:
- 10,00 € shipping costs for order values below 100,00 €
- from an order value of 100 € the order is free of shipping costs.
All other EU countries, if listed:
- 15,00 € shipping costs for orders under 150,00 €
- from an order value of 150 € the order is free of shipping costs.
For Europe-wide DHL express shipping, we charge a flat rate of 40 €.
For items shipped in a cool box, we charge a flat rate of 2,50 €.
Note for shipments abroad:
The listed shipping costs refer to non-bulky shipments up to a weight of 5 kg.
Delivery time:
The delivery time is usually 1-3 working days within Germany and the Netherlands, the delivery time to the other EU countries is usually between 3-6 working days and depends on the availability in the destination country.
We will be happy to give you more information personally.
You will receive a shipping notification with the tracking code of our shipping service provider.
Payment methods:
Use one of the many payment options when shopping with us.
Payment can be done made in advance, PayPal, credit card, invoice or Sepa direct debit, or by cash payment if you collect the goods yourself
PayPal / Sofort Banking:
You pay the invoice amount via the online provider PayPal and the Sofort GmbH
You must always be registered there or register first, legitimise yourself with your access data and confirm the payment instruction to us (exception: guest access)
You will receive further instructions during the ordering process.
Prepayment / Invoice / Bank details:
Volksbank Emmerich, Germany IBAN DE 32 3586 0245 3016 0970 11, BIC GENODED1EMR
Rabobank Bergh Zeddam, Netherlands, IBAN NL 80 RABO 0305 9559 18, BIC RABONL2U
Invoice / Sepa direct debit:
Unfortunately, we can currently only offer this service on request for registered german, dutch and belgian customers from second orders onwards. (For customers from other countries, this is currently only possible after consultation).
Please contact our support: 0049 2822 791986, or gladly by mail: sonnen@apotheke-emmerich.de
We are open to further questions and suggestions and look forward to your feedback.
What you should know:
- Since 01.01.2004, the mail order and home delivery of prescription medicines has been possible in Germany under legal requirements.
- The possibility of shipping prescription medicines to customers outside Germany depends on the laws of the respective country
- The prices for prescription medicines and prescription charges are prescribed by law. Discounting is not permitted.
- Dispatch will only take place once we have received the original prescription from the prescribing doctor.
- If home delivery is possible and requested by you, please have the prescription ready for collection...,
- After receipt of the prescription, dispatch usually takes place within 2 days. In exceptional cases we will notify you.
- Please note that with the selected payment method prepayment, the shipment takes place after receipt of payment.
The following medicines cannot be sent:
- Narcotics.
- Medicines that need to be transported refrigerated.
- Medicinal products that are particularly sensitive to transport.
- Medicinal products that are considered hazardous substances for transport.
- Veterinary medicinal products for food-producing animals.
Please do not hesitate to contact us if you have any further questions.
Your arzneiprivat team
Topics: Delivery time, delivery condition, shipping, shipping costs, DHL, Packstation, working days, free shipping, shipping costs, costs, free shipping, free shipping, payment, Paypal, prepayment, Sepa direct debit.