Helpdesk - Bank transfers, bank accounts, instructions and error message

1. For a smooth process, we have set up the following bank accounts for you:

For German and EU customers:
Volksbank Emmerich, Deutschland 
IBAN DE 32 3586 0245 3016 0970 11,
BIC GENODED1EMR 

Für Netherlands:
Rabobank Bergh Zeddam, Niederlande,
IBAN: NL 80 RABO 0305 9559 18,
BIC: RABONL2U

 

for romanian Customers:

Zahlungen in Lei (RON)
RO09 RZBR 0000 0600 2309 3118
BIC RZBRROBU


Zahlungen in Euro (€):
RO05 RZBR 0000 0600 2309 3384
BIC RZBRROBU

Paypal:
you can pay directly to our paypal accountpay@apotheke-emmerich.de

2. You have chosen to pay in advance when you placed your order.

Nice that you have ordered from us. With this payment method, our new customers have a simple method to pay for their order quickly and easily.
We have set up bank accounts in Germany, the Netherlands and Romania for you so that the payment arrives quickly.

In order to be able to deliver quickly, please transfer the invoice amount to an account of your choice.
Please make sure to state the following when making the transfer so that we can assign the payment to your order quickly and easily:

  • Name first Name
  • Order number
  • Customer number
     

You can also pay later with PayPal.
Please use the email address pay@apotheke-emmerich.de as your destination

Our registered customers can easily and conveniently pay for their order with the 3rd paid order by invoice. Questions and suggestions

We are happy to help you personally - phone 0049 2822 791986

3. Did you choose to pay with an invoice when you placed your order?

We will send your order immediately and include an invoice in the package. Please pay within 7 days of receiving the goods to one of the bank accounts listed above.
Please provide the following information again:

  • Name first Name
  • Order number
  • Customer number
     

4. Has your PayPal or credit card payment failed?

If you have received an email from us in which we have informed you that we have not received the payment with PayPal or credit cards, please check the following now:

  • Please check your PayPal account, your credit card account or your bank account to see if there has been a transaction.
  • Normally, when we reported the error, there really was no tranbskationb.
  • Please transfer the payment amount to one of the bank accounts mentioned following the instructions in advance payment
  • Please inform us by phone or email
     

phone 049 2822 791986
sonnen@apotheke-emmerich.de

We are happy to help you with any questions - please contact us.
Thanks very much.

Your pharmacist Ingo Blümlein and the arzneiprivat team

Themen: bankaccounts  payments, billing, transaction, Paypal, Amazon Payments, Checkout

Medicines from Germany for the whole family - to all over in EU
We deliver German medicines at favourable prices directly to your home. Quick and easy with DHL, DHL Express or by post NL - arzneiprivat I med4eu

The pharmacy Arzneiprivat in Emmerich is part of the Sonnen-Apotheke and consists of a team of 23 employees, who personally take care of the delivery of your order in order to get the highest possible benefit for you. We know most of our customers personally from telephone conversations, and special questions are answered personally by the pharmacy manager. With our trained specialist staff such as a pharmacist for naturopathy and homeopathy and our beautician Linda Oimann, we stand for natural remedies and natural cosmetics from Dr Hauschka at a good price and suitable advice. If you have any questions or requests, we will be happy to provide you with information and further tips to stimulate your self-healing powers. We offer a wide range of medicines from all leading manufacturers such as DHU, Kattwiga, Spenglersan, Pascoe, Heel, Hevert Wala and of course Weleda. We also offer products from Combustin with changing offers in addition to the favourable permanent price.
Simply redeem your prescription with us.
Upload the recipe in the shop and then place the item in the shopping cart. We will check your prescription and get back to you. 
Just have a look in our brand shop or directly in the Speedfinder for the medicine of your choice.  And if you don't find what you are looking for - please call us, we will be happy to help you.
Our Romanian employee Doina, our Polish employees Malgorzata & Katarzyna and our Dutch employee Kelly are also happy to help across language barriers... read more

Secure shopping & payment

For medicines: For risks and side effects, read the package insert and consult your doctor or pharmacist.

For veterinary medicines: For risks and side effects, read the package insert and ask your veterinarian or pharmacist.

1 Manufacturer's suggested retail price (MSRP/UVP)

3 Prices inkl. MwSt. Plus shipping

4 Price as long as stocks last

5 * Price advantage compared to the non-committal price recommendation of the manufacturer (UVP) or the non-binding manufacturer's declaration of the pharmacy sales price (UAVP) to the information center for medicinal products (IFA GmbH) / only for non-prescription products except books.

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If you set up a user account in our shop, you will be guided through the ordering process more quickly, can track your current order process and much more.

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