FAQ - Frequently asked questions

Who are we? 

Welcome to arzneiprivat - med4eu, by sonnen-apotheke.
We are a real authentic German pharmacy with a history of 3 generations and we are still here because we love what we do. 
Thank you for your visit and interest in our products and services. 
These are our identification data’s: 
Ingo Blümlein e.K
Kleiner Löwe 8
D-46446 Emmerich, Germany

How do I look for a product?
For more details information’s about searching a product please see out “Tip’s & tricks” ( How to use our search engine) 

I could not find a product?
There are 2 main reasons for not finding a product. Because our web is directly connected to German data base for pharmacies ABData, you will be able to find only products approved for German market and available for selling at the time you do your search. 

  • product is not registered for German market
  • Product is not available from producer at the moment
  • the product has another name

Please use the contact form whenever you need more information’s.  

How do I order?
You can order in 2 ways. 
You can place a quick order as a guest or by creating an account. We recommend to create an account. In this way our system will keep your login information’s and ordering will be easier at your next visit. 

How do I pay?
Please see our “Payment” column on homepage. 

Prescription drugs:
In case you order a drug that needs prescription our system will automatically announce that during the order process. In this case you have to send us the original receipt from your doctor. 

Medicines from Germany for the whole family - to all over in the European Union
We deliver German medicines at favourable prices directly to your home. Quick and easy with DHL, DHL Express or by DHL Parcel Nederland - arzneiprivat.de - International Online Pharmacy

The pharmacy Arzneiprivat in Emmerich is part of the Sonnen-Apotheke and consists of a team of 26 employees, who personally take care of the delivery of your order in order to get the highest possible benefit for you. We know most of our customers personally from telephone conversations, and special questions are answered personally by the pharmacy manager. With our trained specialist staff such as a pharmacist for naturopathy and homeopathy and our beautician Linda Oimann, we stand for natural remedies and natural cosmetics from Dr. Hauschka at a good price and suitable advice. If you have any questions or requests, we will be happy to provide you with information and further tips to stimulate your self-healing powers. We offer a wide range of medicines from all leading manufacturers such as DHU, Kattwiga, Spenglersan, Pascoe, Heel, Hevert Wala and of course Weleda. We also offer products from Combustin with changing offers in addition to the favourable permanent price.
Popular products are Hoggar Night sleeping tablets and Sab Simplex drops for flatulence and cramps for your baby.Prescription medicines can also be ordered from us with a valid prescription.
Just have a look in our brand shop or directly in the Speedfinder for the medicine of your choice. And if you don't find what you are looking for - please call us, we will be happy to help you.
Our Romanian employee Doina, our Polish employees Malgorzata & Katarzyna and our Dutch employee Kelly are also happy to help across language barriers... read more

Secure shopping & payment

For medicines: For risks and side effects, read the package insert and consult your doctor or your pharmacy.

For veterinary medicines: For risks and side effects, read the package insert and ask your veterinarian or pharmacist.

1 Manufacturer's suggested retail price (MSRP/UVP)

2 Pharmacy Selling Price (AVP). The AVP is not a manufacturer's recommended retail price. The AVP is a price applied by the pharmacies themselves for over-the-counter medicines, which corresponds to the binding selling price for pharmacies at which a pharmacy bills the product with the statutory health insurance company in certain cases (e.g. for children under the age of 12). .
In contrast to the AVP, the usual RRP is a recommendation from the manufacturer.

3 Prices incl. VAT Plus shipping

4 Price as long as stocks last

5 * Price advantage compared to the non-committal price recommendation of the manufacturer (UVP) or the non-binding manufacturer's declaration of the pharmacy sales price (UAVP) to the information center for medicinal products (IFA GmbH) / only for non-prescription products except books.


If you set up a user account in our shop, you will be guided through the ordering process more quickly, can track your current order process and much more.

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